Pas Reform boosts Customer Service for worldwide projects

1 June 2007

Pas Reform boosts Customer Service for worldwide projects

To meet the demands of increasing numbers of new hatchery projects worldwide, Pas Reform has boosted its customer service and support department with the appointment of Erik Meijer to the role of Service Manager.

Meijer brings with him considerable experience in technical support and customer relations, having managed the service department of Machielsen Interlift Group, a technical service provider in the West of The Netherlands.

Meijer's main role is to be the primary point of contact for both customers and project engineers at installation level. Erik will be involved with projects throughout the sales, delivery, installation and sign off stages, to ensure that customers and project engineers alike are familiar with all key aspects of each installation.

In this context, he will be responsible for design meetings to explain the Pas Reform installation procedure, planning and supervision of each installation, swift implementation of related component orders and plant start-up services to assist clients with the commissioning of their new hatchery.

Bart Aangenendt, CEO at Pas Reform Hatchery Technologies, comments: "Erik brings a wealth of experience in service management to the role. With thousands of customers worldwide, our Project Division is a critical area of the business, and with Erik's leadership we will continue to maintain the very high standards of customer care and post-installation back-up that our client hatcheries expect."

"I am delighted to have joined Pas Reform at this exciting time", says Erik, "The company has an impressive track record. The high caliber of the Smart incubation system, coupled with the quality of Pas Reform's clients, creates many opportunities to build a successful career with Pas Reform Hatchery Technologies way into the future."

 

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Erik Meijer, Manager Parts and Maintenance Programmes